Monday, November 23, 2009

Passionate People Drive Innovation Success

I love those truisms that people use to describe a situation. Strangely they are usually based on obvious failures, but perhaps it's simply easier to teach people based on failure than success. Some relatively well-known truisms include:

You can lead a horse to water but you can't make him drink
You can't push a string uphill
Time waits for no man

I'd like to add one about innovation. While we like to say that everyone can innovate, its probably also safe to say that

You can't force a disinterested person to innovate

Now, to me, a person who loves change and new ideas, I can't imagine why anyone wouldn't leap at the chance to participate in innovation. Sign me up! But I've discovered that while "everyone" can be innovative, many people usually aren't, and there are several good reasons for that. Understanding the reasons, and identifying the people who can or will overcome the barriers, will make your innovation effort more successful.

The first reason some people can't or won't innovate is that they don't understand what innovation has to do with them. They simply can't imagine doing their work any differently, and if they did innovate, they might have to learn a new way of doing things. They either can't, or won't imagine the possibility of doing things in a new or different way. These folks aren't resistant to innovation per se, they are resistant to CHANGE.

The second reason some people can't or won't innovate is that they don't believe they'll have the opportunity, or permission, or time. They are willing to project a new future and to try to change, but believe that nothing will change, or that if they have good ideas they'll just be shot down. These folks have good imaginations and are willing to exercise them. They aren't resistant to innovation, they are RESIGNED to the current state or believe it can't be changed.

The third reason some people can't or won't innovate is that they don't want the extra work involved. They are perfectly comfortable punching a clock for eight hours and going home on time. They can see the opportunities for change and innovation, but don't want to have to do anything extra. They aren't resistant to innovation, they simply expect to PUNCH THE CLOCK and don't want any extra work.

The fourth reason some people can't or won't innovate is that they have been infected with a negative perspective or bias. They can recognize the possibilities for innovation but believe that their firm "won't listen" or shoot down their own ideas or the ideas of others too quickly. Just like a the barrel of crabs pulls down any crab that tries to escape, these folks use their negative mojo to shut down any innovation effort. They aren't necessarily resistant to innovation, they are simply NEGATIVE about anything new or different.

OK, so if you weed out these individuals from your organization, then hopefully what's left are the open-minded, the engaged, the change agents and the naive, and that's the perfect blend for innovation. Innovation is going to require change, since it will introduce new products, services or business models. It will require open minded people who can and will think differently. It will require the naive who don't yet know what "can't" be done. And it will require the people who are most engaged who will be willing to make the changes and do the extra work required to make innovation succeed.

This is why we try to staff all innovation efforts with volunteers. People who will volunteer for a difficult project that requires change see the opportunities and want to accomplish them, regardless of the obstacles and barriers, and are willing to do the extra work. Conversely, people who have been conscripted to innovation work are likely to doubt it can happen and abandon the effort at the first sign of resistance, or simply wait for permission.

Perhaps the easiest way to kill an innovation project is to staff it with people who don't believe it will be successful, aren't willing to effect change and who are content to wait passively for permission to proceed.
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posted by Jeffrey Phillips at 10:28 AM


Anonymous benjaminfranklin said...

Se habla y mucho de energías limpias y renovables, pero todas tienen problemas de rendimiento y sostenibilidad, Cuando no de peligrosidad o rentabilidad. Si hay algo en común en todas ellas es, que el resultado final, Conducen a la energía eléctrica.
Mi intuición me lleva un preguntarme, ¿porque darle tantas vueltas para llegar al mismo sitio?, Es decir, ¿porque no coger el toro por los cuernos y Dejarnos de tanta parafernalia?
Me explico, sabemos que un campo magnético produce corriente eléctrica, Movimiento Y también, una corriente eléctrica y un campo magnético. No estoy descubriendo nada que no se sepa hasta hoy, pero si puedo decir que lo que conocemos hoy en Aplicación de los Fenómenos electromagnéticos, es, por poner un ejemplo, Como creer que la tierra era plana o que el planeta era el centro del Universo . Se conocen las corrientes inducidas auto (inductancia) En un solenoide o Electroimán, y como consecuencia de esto, el mismo cambia de polaridad, Cuestión no tenida en cuenta, pero si su efecto térmico (corrientes de Foucault), pues bien, TENIENDO EN CUENTA lo primero, y Tratando de Aprovechar este fenómeno, como una cualidad o Ventaja que aplicada en el Funcionamiento del nuevo generador qué consiste en dos rotores y estatores dos Estaríamos en condiciones de abrir una nueva era ... ... ..
. Necesito Empresa o Institución qué este interesada en ello, yo no tengo medios para sacarlo adelante.
. En la ciencia, la observación siempre triunfa sobre la teoría, no importa cuan noble de la teoría Podría ser.

6:56 AM  
Blogger Arnold Beekes said...

Excellent overview of the conformists.
However, I do think that the majority of the people/employees are like that. They are too afraid that a change will impact their status or even their income. This also applies to leaders as well. A lot of them think that they are okay, but that others need to change.

Percentage wise, how big is this group of conformists?
Would be an interesting research subject. Do you know?

8:40 AM  
Anonymous Anonymous said...

I believe there are some companies in which people become that way because their ideas are really shot down. Conservative companies who only want to have control and get things done their way in a manipulative non-innovative context.
Companies afraid of change, resigned and negative.

3:54 PM  
Anonymous Anonymous said...

It can also be said that innovation is an outcome of necessity: when you need to get something done but the existing tools just don't cut it.
One could encourage this situation by setting higher quality standards, tougher objectives and most importantly: inspiring goals.


11:51 PM  
Anonymous Jennifer said...

I work in a field where there is no room for innovation. Having a mind at all is not required. I am expected to just punch clock and go home. I want more than this but I just can't figure out what. I feel purpose driven but for the life of me I can not identify my purpose!

My actual function at work requires me to walk in circles repeatedly. Nothing benefitted, nothing gained. I feel like I am wasting my talents. Wasting away. I need to make a difference!

I find it incredibly frustrating. My creativity and passion are being stifled!

I need an environment that encourages innovation and free-thinking people. Does such a thing exist?

4:34 PM  
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